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Testimonials

Customer Testimonials

"I ordered a mandrel and 6" #320 sandpaper a couple days ago, it arrived yesterday. I have never been happier with the performance of a new item the first time I used it. I make curved glass display cases with a convex molding around the glass. The quality of my radius sanding immediately improved by 50 percent! Thank you for a great product."
- Mike, Riverside, CA

Featured Testimonial

"My property management company happens to change door locks quite often every time a new tenant moves in. Safety of our client is top most priority. So I decided to surprise my maintenance crew with a power chisel so they don't have to keep hammering away all the time. I called Klingspor Shop and a pleasant gentlemen by the name of Dave answered my phone. We went through a few options and I decided to pick up an Arbortech power chisel from the store.

When I arrived at the store which is located pretty close to Hanes Shopping Mall in Winston Salem...I was totally blow away with what they had. This is a woodworking enthusiast's dream come true. They would be like a kid in a candy store. Anything related to woodwork...Kingspor has it. I also got to meet Dave in person and it was an absolute delight. He is absolutely knowledgeable about woodwork and his customer service was on point. He was even more joy to work in person than on the phone. They have everything from carvers, chisels, saws, lathe machines, planers, sandpaper...like everything. I just loved it and will not go anywhere else anymore if it's related to woodwork.

This store is located in the Pavilions Shopping Center. Hence there is plenty of parking around. Also, it is right off the Hanes Mall Blvd exit on I-40. So getting to this store is pretty quick by avoiding main street traffic."
—Ravi Sharma

Website order feedback
Great service, Great products!
-James, Seneca, SC

Customer Service feedback
Great service when calling in
to place an order...Great service, great products!
Brian, Sarasota, FL

"I received my order yesterday. It arrived quickly, it was well packaged and as usual, there were no backordered items. My Klingspor abrasives are always high quality and are well represented in your descriptions. You always do a great job. Looking forward to continuing doing business with you in the future. Thank you."
–Rich, La Grange, TX

"I wanted to say thank you for everything!! I recently had an order that got split up in two deliveries due to an item being backordered. I called and talked to Anna who conveyed this info to me and since then I received my other item and am very pleased with everything from the company, the product and talking to her and her email after our conversation. I will definitely be doing more business with your company due to your level of service for its customers. It shows and keep up the great work. I will be telling my fellow woodworkers all about your level of service and my experience."
– Anthony, Greensburg, PA

"Great service!!!"

Rated Customer Service as Excellent on Efficiency, Knowledge of our products; and Courtesy
– Dale, Wartburg, TN

"I've recently made a small order and had difficulties with your website that almost made me give up and go elsewhere for my needs. However, I gave it another go by calling customer service for help. I was gifted by reaching Dana. She turned the difficulty into a success and did so in a manner that was efficient, successful, and extremely pleasant. You are blessed with such a competent and delightful employee. Too often I have been saddled with with customer NO service. Not so with Dana. I will continue to shop Klingspor's just because of her. Please thank her for me."
– Derek, Spokane, WA

"I just hung up with Mike in Tech Support. He answered all of my questions about the matte brass lacquer I bought from Klingspor yesterday. He had some great suggestions for me too. Thanks for the help, I appreciate it."
– Steve, Jacksonville, FL

"Called on Monday morning to see if the store had the Bosch sheet sander I saw online. Was informed there was a display model and the gentleman told me he would check stock. He told me it was in stock and physically went to verify that it was at store. He informed me that it was and I asked about flat rate shipping as well. He informed me that they did have flat rate shipping, and I purchased it over the phone. Process overall was extremely great and the sander was at my front door on Tuesday before I arrived home from work. Was able to use the sander that very same evening. Awesome service and great tool."
– Scott, NC

Just received my complete order and very happy with every thing from service, packaging and quality of product you have a customer for life.
-Mike from WI

Best customer service I have dealt with in a long time. I cannot say enough except thank you for listening and working with me.
-Natasha, Lyons, IL

Easy to order, great product, and lightning fast shipping.
-Ken, Ogden, UT

Thanks for the fast shipping - Just one of the reasons I come to you guys. The honing wheel made a world of difference in my bowl gouge performance. Thanks again.
-Roger, Deep Gap, NC

Thanks for the great service. I ordered one day and received the merchandise the next day! Your shipping department is really on the ball. Great job!
-Wayne, Mechanics, VA

Hi, Just wanted to congratulate you guys on great service at a great price. The saw blade arrived today. I'm impressed.
-Robert, Kirkland, WA

Great buying experience. I purchased the 20 pound lathe bargain box of sandpaper and the shipping was super fast. I am completely satisfied with my purchase and the quality and assortment of sandpaper I received. Great company.
-Richard, Hazard, KY

The highest quality sanding/finishing products for the best price on the planet. Fast shipping without ever having a problem. Aloha!
-Cliff, Waikoloa, HI

Good products!
-Tim, Dayton, OH

Best there is! And you always have everything in stock when I need it.
-William, Universal City, TX

I have used your products for over 20 years. When it comes to abrasives, YOU ARE THE BEST!
-Anthony, Redmond, OR

I have purchased many Klingspor products over the years and have not been disappointed with any of them. Especially the sandpaper.
-Joe, Fenton, MI

I have been very satisfied. I am now trying to decide what sanding belts I should get for my 4" x 38" belt sander. I do not use it a lot but it does come in handy.
-Francis, Ames, IA

We buy all our flop sandpaper from you for years and love it. Also bought a router from you, your service is great...even though I live miles away.
-Philip, Calmar, IA

Best sanding products I have found.
-Eldon, Minburn, IA

Love your heavy duty 2" sanding pads.
-Eugene, Sparks, NV

Very good products especially sandpaper.
-Jeff, Elon, NC

I have ordered sanding discs several times and was always happy with your products and prompt service.
-Diane, North Branch, NY

Peruse Older Testimonials

Customer	Testimonial
Mike from WI	Just received my complete order and very happy with every thing from service, packaging and quality of product you have a customer for life.
Art from NC	I spoke to someone in an online chat session with you regarding a water stain on o rosewood coffee table. He recommended Super Blush Retarder and it was exactly the right product. It took several applications and eventually the blush disappeared. Thanks to your knowledgeable staff, my table now looks perfect.
Scott from GA	You guys get 5 stars all the way from the pre sales to shipping! The sandpaper sample you sent me is great. That stuff is tough and long lasting. The packing job for that expensive equipment could not be any better. I appreciate you guys taking the time and expense to pack it properly.
Charlie from NC	I'll keep it short. If you are using any other abrasive in your orbital sander - you're wasting time, money, and electricity. I have one of those southern facing sun baked exterior solid wood doors. When I took it down this weekend I didn't know whether it would ever go back up. After a morning of 36-60-150-220, well, it looks brand new.
Natasha, Lyons, IL	Best customer service I have dealt with in a long time. I cannot say enough except thank you for listening and working with me.
James, Grant, MI	Love this company!! I have been buying all my sandpaper from Klingspor for more than a decade. Their sanding belts out last any store bought belts I have bought in an emergency. Their shipping is one of the fastest of all the online companies that I purchase from, which are many. I ordered two separate orders two days ago and they arrived today. They have one of the best selections of, as my wife says, "tooly" things, on the market!
Janice, Landrum, SC	I just wanted to say thank you to Klingspor's Woodworking Shop of Asheville for hosting the class this weekend with Bill Johnson. Bill Johnson is a Professional Chip Carver and in my opinion, an excellent instructor. I was looking forward to taking this class for over a month. The class went well beyond all of my expectations and more. I'm new to the carving world and have only taken a 2 hour chip carving class prior to taking Bill's class. It was an excellent instruction from Bill on chip carving. Bill took us from a short history of chip carving, sharpening the knife, learning how to hold the knife, to the tools used in creating a chip carving, and finally to practicing some techniques of chip carving. At the end of the second day of class we had a finished a project to take home.
Joe, New Castle, PA	I have bought the sanding belts before. I get good wear out of the belts so I decided to give them another try. Cannot beat the price and delivery time was amazing. I am keeping the website so I can reorder when needed. Thanks for the service.
Randy, Asheville, NC	To those who are trying to choose between a stone grinding wheel or a CBN Stainless Steel grinding wheel. I advise go ahead and spend the money for the CBN wheel. Your woodturning tools will have a better and sharper grind and that will give you a great cut on your wood. After I bought my CBN wheel, my woodturning has improved to the point where I am able to make my bowls easier. Don't waste your time and money with the stone grinding wheel. You will not be disappointed with the CBN wheel. Get the 180 grit!
Ken, Ogden, UT	Easy to order, great product, and lightning fast shipping.

Customer	Testimonial
Mary, Asheville, NC	I just wanted to send a bid thank you to all of the wonderful men at the Asheville store that helped me purchase a lathe for my husband. You have all been so kind and helpful. With your help, I will be able to continue to find woodworking tools my husband will love.
Bruce, Tulsa, OK	I run a small commercial shop, and we do a fair amount of dimensional sanding with our random orbit sanders. We sand a lot of corners, sharp edges and slots. As you can imagine, that just eats away the edges of the RO discs. I have tried all sorts of brands, and several types in those brands, including Klingspor. What a pleasure to FINALLY find a disc that I don't have to change until it is worn out, instead of ruining a work piece because the disc tore and is flapping around. Klingspor Gold is a god send. I was using the sheets on my 1/4 sheet sanders, and was very pleased. But when they came out with the RO discs, my life was changed. What they cost more in price, they MORE than make up for in longevity, ease of use, and better, softer finishes. Sanding is quicker, so we can do more, which makes us more money. Now if only they sold them in 50 packs.
Dan, Sacramento, CA	I recently ordered a sanding mop starter kit from you that somehow disappeared out of its packaging during shipment. When I immediately contacted your customer service department I was treated with courtesy and respect, and a few days later I had the replacement in hand. The product exceeds my expectations. I have arthritis in my hands and a sanding mop is a must have item in my small wooden toy business. I had tried a couple different brands and yours is by far the best product. I especially appreciate the wide selection of grits and sizes and readily available refills. I expect to be ordering from you regularly. Again, thank you for the courteous and swift service.
Susan, Exeter, NH	I ordered many sizes and styles of sandpaper and belts. A couple of items were incorrect. I called Klingspor and they fixed the problem right away. Got the right stuff quickly and painlessly. Klingspor definitely has THE RIGHT STUFF in oh so many ways!
Robert R., Chehalis, WA	As a new customer I made a small order and was amazed to receive my material across the country just a few days later. Fantastic service.
B. Cork, Monroe, LA	We ordered a can of Howard's restor-a-finish Golden Oak a while back. We are using it on our kitchen cabinets. The product is outstanding and does everything it said. Just want you to know how great it is.
M. Stewart, Chesapeake, VA	I recently bought the 20 pound bargain box of sandpaper. What first impressed me was that I got it only two days after the purchase. That's fast! Second surprise came when I opened the box. I have never seen that much sandpaper in one place! And all good quality stuff, too! When you say twenty pounds, you mean it! I am at the moment restoring a 167 year old buggy my boss found in someone's barn. I am having a small fit with removing the old paint. I think that's what it is, and store bought paper doesn't make a dent. Can't wait to get started with my new "Bargain."
R. Holden, Hopewell, VA	I ordered and received my first bargain box of hook and loop paper. I was very impressed with the variety, quality and most of all, the quantity of the sandpaper. This a great deal. Just wish I had not waited so long to give it a try. And, as always, fast shipping and excellent customer service. Thank you.
B. Stratton, KS	Made my first order via the internet Sunday evening; it arrived today and I'm more than pleased with the product and service. Great Job folks - you'll have a repeat customer.
D. James, Kenosha, WI	Congratulations on your 25 years of growth. Since my first order for your bargain box in 1989, and all of the belts, rolls and discs through the years, I've been very satisfied. Your expanded line of products into carving, tool accessories, finishing and safety covered many of my needs. Product quality is always very good. Your pricing and shipping fees were always fair to cheap. Your delivery time is incredibly fast. Keep up the good work.

Customer	Testimonial
Bradley, Littlerock, CA	Replaced my Performax Conveyor Belt with the new Poly Belt and all I can say is, What a DIFFERENCE! The conveyor drive Motor is smooth as can be and fits like a glove! The conveyor motor doesn't make the uneven wine it made with the old belt and the end snipe problem with the bends in the old belt are gone with the new one because the belt runs smoothly without slowing down and speeding up. This is the belt these sanders should have come with! IF YOU HAVE A 22-44 PLUS OR ANY OF THE SANDERS WITH THE OLD STYLE CONVEYOR BELTS, GET THE POLY BELT! You will not be sorry!
Rick, Ponder, TX	My first order-I ordered a few rolls of sticky back for a mini straight line sander. The shipping was FAST. Ordering was easy, no problems. I really like the fact there is plastic film that separates the layers so I can use it on full size or anything else. Good quality at a great price. What more could I want. I'll be back...
Roger, Deep Gap, NC	Thanks for the fast shipping - Just one of the reasons I come to you guys. The honing wheel made a world of difference in my bowl gouge performance. Thanks again.
Tom, Clinton, NC	I just received my order. Everything was exactly right. AND....by golly you sure are fast!!!!!!!
Fred, York, PA	Recently purchased your 2 inch H and L Hand Sanders and an assortment of grit discs. I do a lot of small craft scroll saw work, including bowls. These things are the greatest thing since sliced bread. Have never seen an ad for them in my craft woodworking magazines. Suggest you try some. Use this as an endorsement if you wish.
Everett, Oakland, TN	You have probably the best abrasives at the best prices that I have found. Also I bought a 4" double square at 1/3 of the price of your competitors for the identical item. Thank you.
Frank, Lowell, MA	On December 19th, I ordered from you several Proxxon items. To my amazement, even still I had not expected it; I received the package on December 24th. Just in time for Christmas. It was exactly what I ordered, it came much faster than I expected and the price was much cheaper than the online stores that I had checked. You have gained a new customer.
Frederick, Decatur, IL	I have shopped on your site over the years. Let me say that your performance in shipping orders is now fantastic. Wasn't always so but my last two orders shipped immediately. That's what I've been spoiled to expect from woodworking sites but not all perform that way. You can bet I will weed out the poor performers and order from sites like yours only. PLEASE PASS ON MY COMPLIMENTS TO YOUR STAFF.
Mastercrafter Furniture Restoration and Conservation, New Bern, NC	Best customer service in the eastern United States period.
Jamie, Ravena, NY	Last week I had a blowout on one of my Sandboss drums. I called you folks and before I knew it I had another bladder on order and more sanding sleeves. This is why I am and will continue to be a Klingspor customer!! Thanks for your great customer service!!!

Customer	Testimonial
Marvin, Canada	I would to Thank You for the speedy process and delivery of my order. It arrived yesterday afternoon. Roughly 4 days after placing the order. Being in Canada I thought it would take longer to arrive. I know being in online business you get both bad and good emails concerning service and/or products. Well this one is Good. Keep up the good work.
Larry, Waldorf, MD	Just wanted to thank you for the quick shipping on my recent order. I had looked for the Panel Retaining Clips everywhere (i.e., hardware stores) and no luck - I have a barrister bookcase which uses these clips to hold the glass in place, and because I couldn't find them, the glass on one of the doors was out of place for at least the past year! Thanks for your help and for keeping these hard to find items in stock.
Terry, Monmouth, IL	Got the Sanding sleeves.Thanks for the fast shipping! Looking forward to do more business with you. Told my woodworking friends about you. Thanks again.
Rock, Southwestern NY	Somehow, I received your catalog, and it was placed on my 'to read' pile. I finally got to it last night. I haven't ordered anything yet, but the catalog is like a godsend. I've heard from other woodworkers about Klingspor's sandpaper - all of it good - but the extensive range of items for sale that meet specific problems is what amazes me. My problem is what to order first!
Richard, Hazard, KY	Great buying experience. I purchased the 20 pound lathe bargain box of sandpaper and the shipping was super fast. I am completely satisfied with my purchase and the quality and assortment of sandpaper I received. Great company.
Robert, Kirkland, WA	Hi, Just wanted to congratulate you guys on great service at a great price. The saw blade arrived today. I'm impressed.
Wayne, Mechanics, VA	Thanks for the great service. I ordered one day and received the merchandise the next day! Your shipping department is really on the ball. Great job!
Ed, Charleston, WV	I was making some endgrain cutting boards as a Christmas present and had gone through several 6" x 48" belts. It was taking forever to sand them down and I had broken 4 belts on 2 boards. I decided to give Klingspor belts a try after advice from friends in my local woodworking club. I ordered the planer belts and was amazed at how quickly they worked. It took less than 1/4 of the time as compared to cheaper economy belts. I was able to sand 6 of the cutting boards on both sides and the belt still was cutting like it was brand new. I will certainly be using your products in the future!
Anthony, Jacksonville, NC	I placed that order on sunday and received it on tuesday, now that's service. Finally a company that cares for its customers, you have my business.
Richard, Salem, SC	I don't often call companies to praise or complain unless the subject matter is extreme. I am building log railings for an outdoor project. I am using a chain saw, an angle grinder with a Lancelot chain saw blade to do most of the shaping. I purchased your Flap Disc Kit #QF49999 to refine the finish of the logs after using the Lancelot. This flap disc product is absolutely OUTSTANDING. I can't say enough about how well it works and how well it last. If you are not selling a ton of this product to carvers and or other woodworkers it is only because they do not know about it. Get this product in front of the users and I'm sure your sales will go through the roof. By the way, I always get outstanding service from the employees at Klingspor's Woodworking Shop. Thank you.

Customer	Testimonial
Lee, Early American Furnishings, Craftsman of Fine, Reclaimed Heart Pine Furnishings	I just received my first order from Klingspor. I happened to be in the middle of sanding a project when the delivery truck pulled up and, WOW. This is the best sandpaper I have used in a 15 year woodworking career. Bar none, no other brand is better. The quality of the substrate, the abrasive durability, loading resistance, this stuff has it all; and it is price competitive too. Klingspor you have my business from now on.
Cliff, Waikoloa, HI	The highest quality sanding/finishing products for the best price on the planet. Fast shipping without ever having a problem. Aloha!
Thomas, Medford, OR	I have dealt with Klingspor's Woodworking Shop off and on for many years from different parts of the country and have never been disappointed with the service or the products. I remember when you folks started with only sandpaper. Keep it up.
Tim, Dayton, OH	Good products!
William, Universal City, TX	Best there is! And you always have everything in stock when I need it.
Anthony, Redmond, OR	I have used your products for over 20 years. When it comes to abrasives, YOU ARE THE BEST!
Joe, Fenton, MI	I have purchased many Klingspor products over the years and have not been disappointed with any of them. Especially the sandpaper.
Francis, Ames, IA	I have been very satisfied. I am now trying to decide what sanding belts I should get for my 4" x 38" belt sander. I do not use it a lot but it does come in handy.
Philip, Calmar, IA	We buy all our flop sandpaper from you for years and love it. Also bought a router from you, your service is great...even though I live miles away.
Al, Norcross, GA	I've been ordering from you for about 10 years, both online and calling you. I've always been pleased with the quality of the products, prompt shipments and pricing. Also your staff can provide technical assistance on your products which is a great help!

Customer	Testimonial
Eldon, Minburn, IA	Best sanding products I have found.
Eugene, Sparks, NV	Love your heavy duty 2" sanding pads.
Jeff, Elon, NC	Very good products especially sandpaper
Diane, North Branch, NY	I have ordered sanding discs several times and was always happy with your products and prompt service.
Gordon, Sparta, TN	Just started to turn on a lathe, hope to be doing a life time of business with Kingspor!
Rollin, Duluth, MN	Some years ago I ordered from Klingspor's Woodworking Shop and was eminently satisfied with the product I received. For some reason my later years have concentrated on the local supply, and yet I am aware of the fantastic quality and incredible variety of Klingspor's products. With age comes wisdom, and I anticipate a change in my supplier selections - in which case, Klingspor's Woodworking Shop is definitely at the head of the list!
John, Columbia, SC	Have used your products in the past and they hold up better than others that I have used.
Peter, Crozet, VA	Great sanding products and tools. Used you extensively while I was teaching woodworking at a private school.
Ernie, Lake Worth, FL	The end-roll cut offs are great for knife makers!
Larry, Advance, NC	Never better anywhere else and that includes Highland and Woodcraft.

Customer	Testimonial
Ron, Glenshaw, PA	Your products and services are great. And I may also add your prices are very good. Keep up the good work.
Rick, Runnemede, NJ	I am very pleased with your products.
Linda, Banner Elk, NC	We have been very happy with the products that we have purchased from Klingspor's Woodworking Shop.
Millard, Hillsville, VA	Have many of your products and sandpaper.
Phillip, Maiden, NC	I have been a regular customer of Klingspor's Woodworking Shop and love the products and selection they have. I regularly buy sandpaper...it is the best I've found, and also buy turning blanks, pen kits, and other woodworking supplies. Klingspor's Woodworking Shop is the best!!!
Jan, Ypsilanti, MI	My Dad and I have ordered your sandpaper bargain boxes for years. We both really like the quality of the sandpaper, and have convinced more than one friend to order from you as well. I love the bargain boxes, because it always seems like I have just the right grit of sandpaper handy when I need it.
Robert, Philomath, OR	Sandpaper products are consistent in quality and value priced.
Caleb, Glen Rose, TX	Always very friendly and helpful on the phone. Thanks for making a great product.
Alfred, Norcross, GA	All purchases are filled and delivered very fast. Customer Service is great and you are my number 1 choice for abrasives!
Ron, Bogalusa, LA	Great products with great price.

Customer	Testimonial
Mike, Davidsonville, MD	Klingspor abrasive products are the only ones I use now for all my sanding and finishing needs. Great products...great services.
Tom, Bailey, NC	Friendly, knowledgeable staff, good selection, great prices.
John, Oaklyn, NJ	Love the Gold.
Rod, Coshocton, OH	Having been a customer for over 10 years, I've had nothing but excellent service and top notch products!
William, Monroe, GA	Have been a customer for more than 4 years and have nothing but good experiences. The products are excellent, the service is beyond customer expectation, and shipping is very reasonable. Thanks for the great service and we look forward to many more years of doing business with Klingspor’s Woodworking products.
George, Mathews, VA	Just placed first order. Price was right. You were highly recommended.
Billy, Darlington, SC	Great abrasive products. Always met expectations.
Richard, St Petersburg, FL	Great selection of products with many that others do not carry. Fast shipping and great customer service only needed it once. I recommend your site to others.
Jack, Mexico, NY	I get as much as I can from your company having most of the products I need and at great pricing and high quality has me coming back again and again.
Loretta, Arlington, TX	Your website is very clear and your phone operators are very helpful. So far your products have been of great quality.

Customer	Testimonial
Brian, Barre, VT	Great sanding products. Purchase all my sanding supplies from Klingspor's Woodworking Shop. My customers really appreciate the finish I achieve with Klingspor products.
Mark, Concord, NC	Always have enjoyed doing business with you guys.
Lawrence, Hampton Bays, NY	Great products, great selection, great quality geared toward making your projects professional.
John, Jonesborough, TN	I have been using Klingspor products for many years and have been completely satisfied with all of them.
Byron, Germanton, NC	I use Klingspor's 3" and 6" sanding discs on all of my fiberglass and painting projects for car stereo installations. I also use them for when I am painting interior dash pieces. Discs are awesome, and last a very long time between pad changes.
Matthew, Buhl, ID	2" sanding discs are great.
Ty, Hanover, PA	Use your discs on my Porter Cable sander; they are hands down the best.
Tony, Morton, IL	Have been buying Klingspor sandpaper for some years now. It cuts and doesn't clog. What sandpaper should be!
Andrew, Lincoln, NE	Have purchased online and you have the best sandpaper and great prices. Love browsing the catalogue.
Robert, Hendersonville, NC	I use only Klingspor abrasives in my shop - I buy both 5" and 5" x 8 hole Hook and Loop discs for my random orbit sanders all the way to 6" wide rolls of Hook and Loop abrasives for my Woodmaster Drum Sander. Great products and great service from great people.
Mark, Cookeville, TN	I have been using the sandpaper for years and find it the best of all paper it cuts well and last longer than most I have tried.
Dean, Rochester Hills, MI	Used various products through my woodturning club.
Rick, Round Lake, IL	I love your sandpaper, it holds up the best. Thanks.